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General FAQs

Camps

Frank Lloyd Wright Races

Pools & Swimming

Registration

Mindbody Fitness Registration

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Birthday Party Packages

Questions & Answers

General FAQs

How do I report vandalism, graffiti, or other problems in a park?

To report maintenance problems in a park, please complete a maintenance request through our online form or call the Buildings & Grounds Department at (708) 725-2050.  In the case of emergency safety and/or repair issues found during non-business hours, please contact the Oak Park Police Department by calling 911.

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How can I make a donation to the Park District?

Through the Memorial Trust Fund you can honor a special person or recognize a special occasion by adopting a tree or donating a bench, walkway or other park amenity to the Park District.  The Parks Foundation of Oak Park is another way you can support the programs, parks and facilities of the Park District of Oak Park.

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Can I walk my dog in the park?

Yes, as long as at all times your dog is on a leash no longer than 8' in length. Dogs are not allowed in playground areas, except for service animals. The dog parks at Maple Park and Ridgeland Common are available for Dog Park Membership holders. 

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How can I reach the Park District?

Park District of Oak Park
218 Madison Street
Oak Park, IL 60302
(708) 725-2000
Fax: (708) 383-5702
Email: info@pdop.org

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Are children permitted to climb trees in the parks?

Kids are allowed to climb trees in our parks. However, safety is the Park District's number one priority and we hope children are under adult supervision when climbing trees for their protection. Additionally, Ordinance 7.6 in the Park District Code prohibits damage to Park District property including trees, shrubs, plants, turf, and any other property. There are many new and young trees in our parks that would not be strong enough to withstand the weight of a child.

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How can i add a member to my household?

Please call Customer Service at 708-725-2000 to add your new family members to your household.

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Can you BBQ in the parks?

Currently, the Taylor Park Patio is the only park location where grilling is allowed.

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Do you have any sort of financial help for park district programs and camps?

We do have a financial assistance program. You can read all about our Scholarship Program here. Oak Park residency is one of the requirements in order to be approved.

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What is the Park District’s policy on photography and videography?

Photos and videos are periodically taken of people participating in Park District programs and activities. All persons registering for Park District programs/activities, or using Park District property thereby agrees that any photograph or videotape taken by the Park District may be used by the Park District for promotional purposes including its electronic media, videotapes, brochures, flyers and other publications without additional, prior notice or permission and without compensation to the participant.

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Does the Park District sell gift cards?

Gift cards are available in any amount and can be purchased in-person at Customer Service during open hours. They can be used toward activities, passes, rentals, daily visit fees, and food at park district concession stands.

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Camps

Do we register by grade or by age?

While most camps are divided by grade range, registration is done by age. Please check the specific camp information to ensure your child falls within the correct grade range. Participants should sign up for camps matching the grade they will be entering in fall 2016

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Is there a payment plan offered for summer camps?

There is a payment plan offered for all park district summer camps. To be eligible for the payment plan, registration must be received no later than March 31, 2016. There is a minimum deposit of $25 for each camp section registered for.

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When is full payment for summer camp due?

A bill will be sent to you mid-April with the balance due for all summer camps. Full payment for all camp sessions must be made by 5:00pm on May 2, 2016. If payment is not made in full by this time, the park district will cancel the registrations.

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How do I cancel my camp registration and receive a refund?

A $25 non-refundable deposit will apply to all refunds for each session of park district camps if camp fees are $150 or more.   Cancellation requests must be made to program supervisors or customer service a minimum of two weeks prior to the start of camp to receive a refund. Refund requests within two weeks will only be considered if the vacated spot can be filled with another participant.

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What forms do I need to fill out for camp?

All campers are required to have a Participant Emergency Form by the Thursday prior to the start of camp. A link to this form can be found at www.pdop.org/programs/camps. Staff will not allow participants to be dropped off without having this form on file.

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What if my child has allergies, medical conditions or other special needs?

Please note any pertinent medical information on your registration and in the Participant Emergency Form. While staff cannot guarantee an allergy-free campsite we will work with families to make the environment as safe as possible for the camper. Campers who required the assistance from WSSRA should note this when registering for the camp. Please allow a minimum of 2 weeks prior to a camp session starting to place an aide.

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Can my camper take their medication while at camp?

If possible, all medication should be taken at home prior to or after camp. If your child needs to take a medication while at camp, the Medical Dispense Form must be filled out (available online at www.pdop.org/programs/camps). No medication (including inhalers or sting kits) will be dispensed without this form. Medications will be collected on the first day of camp. Medications should be brought to the program in the original packaging and state the dosage, doctor, phone and times per day the medication should be taken. Only campers can take or apply their medications; staff will not administer any medication.

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How do I check my child in/out at camp? Who is allowed to check my child out?

Due to the different age groups and facilities in use each location will have slightly different check-in procedures. Please check your parent handbook for specific information. Campers will not be allowed to check-in prior to the start time of the camp. Parents must sign in their child every day.

Campers must be signed out of camp each day by a parent/guardian or other person listed on the camper’s emergency form. Only those listed on the emergency form as authorized to sign-out the child will be allowed to do so. Everyone is required to show a picture ID to staff during the sign-out. Campers will not be allowed to leave with any adult not listed on the emergency form.

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Are late fees assed if I am late picking up my child from camp?

Pick up time is the responsibility of the parents/guardians. A $10.00 fee may be assessed for each 15 minutes past the final pick-up time (some camps have flexible pick-up times).

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Can my child check themselves into and out of camp?

Campers that are 12 years or older may be granted permission by their parent or guardian to sign themselves in and out. For children that are 10 or 11 years old, we highly recommend that they are signed out by a parent or guardian. We do not provide crossing guards and children will not be leaving in large numbers to walk home. If a parent feels their 10 or 11 year old can sign themselves out, written notification must be provided in advance (they will have the oprion to do this on their child's emergency form). Children under 10 years of age must be signed in and out by a parent/guardian.

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What should I do if my camper will not be attending a day of camp?

Parents should call and notify the Site Supervisor of the child’s absence daily. If we do not hear from you (via phone or written note) and the Supervisor reports your camper absent, staff will make every attempt to contact you by phone. Please help staff avoid unnecessary phone calls by reporting your camper’s absence or late arrival.

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What items should my camper bring to camp with them?

Campers should come dressed in comfortable clothes and shoes that can get dirty. Gym shoes are highly recommended. Campers should bring a reusable water bottle, a healthy lunch and snack, and sunscreen. Please check your specific camp information for additional items that may be needed for each camp. .

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What items should my camper NOT bring to camp?

Please leave all toys, games, weapons, money, electronic equipment (including cell phones) and any other valuables at home. These only serve as distractions that can lead to behavior problems or disappointment if the item is lost, stolen or damaged.

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What happens during weather emergencies?

Site Supervisors check the weather each day in preparation to make changes to activities as needed. During severe weather (thunder, lightning, tornados) campers are taken to an indoor location immediately. If the National Weather Service determines a heat emergency exists, camp activities will be modified to be more passive and less strenuous. More frequent water breaks will be provided. If possible, campers will be moved to an air-conditioned facility.

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Frank Lloyd Wright Races

COURSE ROUTE - What streets will be affected by course closures on race day?

The majority of streets along the race route are closed from 7:30-10am. For those traveling on Lake St., the eastbound lane will remain open the entire morning.  In addition, Chicago Ave will be open to westbound traffic only.  All other traffic and cross streets may experience delays due to foot traffic.  All of the runners and walkers should be off the streets by approximately 10:30am.  Residents are encouraged to review the course map and allow extra time for transportation during the morning.

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COURSE ROUTE - How many Water Stations are on the course?

There is one water station on the 5K course, located at approximately 1.75 miles. There are four total water stations on the 10K course, located at approximately 1.75 miles, 3 miles, 4.5 miles, and 5.25 miles.

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COURSE ROUTE - Can I run with an iPod/headphones?

Yes. USA Track & Field amended the ban on headphones, iPods, etc., for general race participants.

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COURSE ROUTE - Are strollers allowed on the course?

Strollers are allowed at the back of the pack of runners (unless participating in walk, then should line up with walkers).

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COURSE ROUTE - Are dogs allowed on the course?

Dogs are not allowed unless serving in a service animal capacity.

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COURSE ROUTE - What else is NOT allowed on the course?

Skateboards, rollerblades, unauthorized bicycles, segways and other wheeled modes of transportation are not allowed on the race course.

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COURSE ROUTE - My child is participating in the Youth Mile. Can I run with them?

We ask that parents who intend to accompany their child stay on the sidewalk as the Youth Mile kicks off to ensure the safety of our participants. Naturally, you are welcome to accompany your child along the course route, just please keep in mind the safety of those around you!

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START AND FINISH AREA - When do the races start and where is the start line located?

All events start just east of Oak Park River Forest High School at Scoville and Ontario, and finish on Scoville in front of the school. The 5K start location is nearest to the intersection of Ontario & Elmwood streets. The 10K start location is nearest to the intersection of Ontario & Ridgeland. The Youth Mile start is located approximately midway between the two.

The school’s address is 201 N. Scoville Avenue in Oak Park.

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START AND FINISH AREA - If I am driving to the start, where can I park my car?

Free parking is available in the OPRF Garage (on-site) located at Lake St & Scoville Ave and the Avenue Garage (a few blocks away) at Oak Park Ave & North Blvd.  Parking is also available on the south side of Lake St, or any side streets near the high school.  Please pay attention to signs since some areas are permit parking only.  For an easy exit we recommend streets south of Lake St since they are not on the interior of the course.

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START AND FINISH AREA - Are food and beverages available at the end of the race?

Yes. There is a Race Finish Area at the finish line that will provide participants with post-race food and beverages. Additionally, the Post-Race Oatmeal Bar breakfast is located inside the OPRF Cafeteria and is for participants only - additional entries may be purchased at the cafeteria doors for $5 each.

Please note the Oatmeal Bar Breakfast does not open until the first runners have crossed the finish line.

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RACE RESULTS - Where can I see my results?

Results will be posted online at flwraces.com by 8pm on race day. Any questions regarding results should be sent via e-mail flwraces@pdop.org

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REGISTRATION - Is there a maximum number of participants?

Yes, the Races are limited to a total of 2,700 participants. Please note that once an event is full, we are unable to accommodate requests to open spots in that event. We will keep the flwraces.com website updated as events close.

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REGISTRATION - If or when registration is closed for an event, can I sign up for a waiting list in the event that a registered participant opts not to run?

No, there will not be a waiting list for any event in the FLW Races.

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REGISTRATION - I am registered for the 10K. Can I transfer to the 5K instead?

Unfortunately, we are unable to transfer individuals from one event to another due to limited capacity for each event.

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REGISTRATION - I am injured and/or cannot take part in the event I registered for. Can I get a refund, donate my entry, transfer my entry to someone else or defer it to next year?

No. Sale and/or transfer of race entry/bibs is strictly prohibited and will result in disqualification. Entry fees are non-refundable, and may not be deferred toward a future event.

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PACKET PICKUP -Will you guarantee you will have my shirt size at packet pickup?

If you have registered by September 19, your size is guaranteed when you pick up your packet. If you registered after September 19, your shirt size is NOT guaranteed, and we recommend you pick up your packet early.

Packet pickup begins the Thursday before the race and goes through Saturday. Packet pickup at RCRC, 415 Lake Street

 

 

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ERRORS - My name is misspelled/my gender is wrong/my birthdate is incorrect on my registration information.

If you discover an error in your information at packet pickup, please let staff know immediately. You can always check this information prior to packet pickup by calling (708) 725-2000 during normal business hours or emailing your request to flwraces@pdop.org and a member of our staff will assist you.

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GEAR CHECK - Is there a Gear Check on Race Day?

Yes. During the race, you can temporarily store additional clothing or
small items inside your participant bag or other bag at Gear Check. Gear Check is located inside the OPRF High School Fieldhouse and opens at 7:00am.To check your gear, remove the Gear Check tag from your bib number and fasten it to your bag. Please do not check valuable items. The FLW Races are not responsible for lost, damaged or stolen items. Bags not claimed by 11am will be taken back to the offices at RCRC (415 Lake Street in Oak Park) and must be picked up in person during Customer Service hours.

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DIRECTIONS - How do I get there?

All races start and finish at OPRF High School, 201 N. Scoville in Oak Park, located about 8 miles west of the Chicago Loop. If driving, take I-290 and exit at Austin (exit is on your left).Turn north on Austin, after about one mile turn west onto South Boulevard (runs along the Lake Street L Tracks). Take South Blvd to East Avenue, and turn north onto East Avenue. The high school is located one block east on Scoville.

If traveling by train from Chicago, take the green line and exit at the Ridgeland stop, the high school is located one block north and two blocks west down Lake Street.

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RACE DAY DETAILS - It looks like everyone else who is participating in my event has a different colored bib than I do. Is this correct?

As long as you verified your registration information at packet pickup (or beforehand) the color of your bib should not matter.

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What does the entry fee for the FLW Races benefit?

The Frank Lloyd Wright Races benefit the community of Oak Park by tying back to our mission: In partnership with the community, we enrich lives by providing meaningful experiences through programs, parks, and facilities. Any profits derived from the Races support the programs we offer, as well as the care and upkeep of our facilities and parks.

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My six year old would like to register for the Youth Mile. Is that possible?

Yes! We definitely want to encourage our young runners to participate. We ask that you register for the race in person for a runner under 7, during Customer Service hours at either the RCRC location or the GRC location.  We also encourage that a parent or older sibling accompany the child along the race route to help ensure their safety!

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Can you do both the 5k and the 10k?

Yes! We do have a few energetic runners who do both the 5K and 10K each year. You just need to register for each event separately.

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Is there restroom access along the race routes?

Restrooms are provided as port-a-potties at the finish line/race fair area, as well as in multiple locations inside the OPRF High School. There are no facilities provided along the race route.

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Pools & Swimming

Can I bring outside food and beverages to the pool?

Outside food and beverages are permitted under the following guidelines:

  • No coolers are admitted larger than "lunch box" size
  • All food must be kept off the main pool deck
  • No glass containers or bottles

*Ridgeland Common and Rehm pool offer vending machines and a concessions stand.

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Do I need a bathing suit to swim in the pool?

The Illinois Department of Public Health requires anyone in the water to have a lined bathing suit on at all times.  Leotards, board shorts, athletic shorts, or underwear are not considered bathing suits.

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Are non-swimmers required to pay to come to the pool?

Anyone who enters the facility is required to pay the entry fee.  The pool offers a variety of non-aquatic amenities such as a sand play area, areas for sun tanning, a concession stand, and grass areas.  Even those not swimming must pay the admission.

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Are there certified lifeguards at the pool?

The Park District of Oak Park pools are always supervised by lifeguards during scheduled hours.  All lifeguards are licensed through the International Lifeguard Training Program by Jeff Ellis and Associates.  For more information on lifeguard certifications please click here.

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When does the pool close for poor weather? Are refunds given?

The pools will close for cold weather, thunder, lightning, severe weather, or the imminent threat of severe weather. 

If thunder is heard or lightening is spotted, the pools must close for at least a half hour.  Pools will remain closed until 30 minutes have passed without thunder being heard or lightening being spotted. 

If the air temperature is below 68o the pools may close.  This depends on other factors including time of day, current pool attendance, perceived temperature, and amount of sunlight. 

In any of these situations refunds are not given for weather regardless of the amount of time in the facility before closing.

Please call the weather hotlines below or see our facility status page here:

http://www.pdop.org/parks/facility-schedules-conditions/

Rehm Pool - 708-725-2350

RC Pool - 708-725-2300

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Are non potty-trained children allowed in the water?

Non potty-trained and recently potty-trained children are allowed to swim, but must have all of the following:

  • Rubber pants
  • Swim diapers
  • A lined bathing suit

Rubber pants and swim diapers are sold at the cashier booths at the pool.  In the event of an accident in the pool, the water must be cleared for 30 minutes.  Please help to keep the pool open by ensuring all non potty-trained and recently potty-trained children are wearing all the items listed above.

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When are the slides, diving boards, climbing wall, and diving tower open?

The slides, diving tower, and diving boards are open during all open swim times. These attractions are not open during lap swims or swim lessons.  At Rehm, the slides, diving board, and climbing wall are open the first 30 minutes of every hour and the diving tower the last 30 minutes of every hour.  At Ridgeland the diving boards will be open during pass holder swim, family swim, and open swim.

Only the first platform of the diving tower is available to our guests.

Attractions may close due to low attendance, poor weather, or low staffing levels.

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What happens when pool capacity is reached?

Once the posted pool capacity is reached, staff will allow one person to enter for every one person that leaves in order to maintain a safe and enjoyable environment for all of our guests.

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Is the pool heated?

The pool is heated by the environment as well as a boiler.  Staff strives to keep to water at 78o, as the optimal temperature for both lap swimmers and recreational swimmers.  The temperature of the water varies based on the environmental conditions.

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What's the difference between family swim and public swim?

During family swim all patrons must be 18 years of age or older or supervised by someone who is 18 years of age or older.  During family swim, balls, toys, and floatation devices are allowed.  During public swim they are not.  The final difference is that safety break is only called for the last 10 minutes of every hour during public swim time and not during family swim. 

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What age are children are required to have a paid admission for swimming?

Any children over the age of 1 are required to pay admission.  Children under the age of 1 are free of charge.

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What are the different ways to enter the pool? What are the costs?

A daily admission to Ridgeland Common or Rehm pool is $10. 

Pool passes can be purchased for $62 for Oak Park residents and $94 for non-residents.  Our NEW All-Access pool pass allows pass holders to attend any open swim (lap swim, family swim, pass holder swim, or public swim) with the purchase of one pass.

Guest admissions are allowed when a current pass holder visits the pool with someone without a pool pass.  Guest admissions are $7.  Pass holders must be present and notify the cashier that they have a guest who would like the reduced admission.

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How old must a child be to attend public swim unsupervised?

For the safety of all patrons we encourage all children to be supervised by an adult. However, all children under the age of 12 are required to be supervised by an adult when attending both the Ridgeland Common and Rehm pools.

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Registration

How do I prove residency?

In order to register for a program at a resident rate you must provide proof of residency. The Park District accepts a driver’s license or state ID. If you do not have either, two of the following must be provided: telephone bill (cell phone bills will not be accepted), voters registration card, vehicle registration card, current apt lease, current mortgage statement, utility bill (electric, gas, or water), Village of Oak Park vehicle sticker receipt.

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What hours is the Park District registration desk open?

Registration for Park District programs and passes is available 24 hours 7 days a week through our online registration systemHours for in person registration or information via phone are available here.

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How do I cancel or transfer to another program?

Program cancellations and transfers can only be processed by Park District Staff. You can submit an online request, or see our registration page for contact information and office hours.

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Is there a program lottery?

All programs can be registered for on a first come first serve basis. There will be a priority period for Oak Park Residents followed by Non-Residents. Please refer to your seasonal program guide for starting registration date specifics.

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Hi, I'm trying to figure out when registration begins for the next season. I'm new to the area and I missed the registration.

The program guides are delivered to Oak Park residences starting Saturday through Monday of the release date to all Oak Park residences. An online version of the brochure will also be posted on our website. Most program registration will begin on Saturday one week after the book is released to Oak Park residents on a first come first serve basis. (Unless otherwise noted in the brochure)

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Are the fees listed in the Program Guide per session or does that fee cover all sessions for that particular class?

The fee listed applies per session (per activity code). Please see the examples below:

Hot Wheels Challenge  (Ages 4-7)
Start your engines and get ready to race! Various race tracks will be set up for all little speedsters to test their cars! In addition, a mini course with remote controlled cars will also be set up. Each particpant will receive one free hot wheels car and a pizza lunch.
Location:  Fox Center
10am-Noon                  $18/$27
F, Dec 27                     #461216-01
F, Jan 3                        #461216-02
One Day Program        Min 6/Max 18

The fee for attending the class above on F, Dec 27 is $18 for residents, and $27 for non-residents. The fee for attending on F, Jan 3 is also $18 for residents, $27 for non-residents. There is a separate fee for each activity code associated with the program.

Here is another example, as presented in a table format in the Program Guide:

Class       Day/Time               Dates                    Instructor  Code                 Fee

ZUMBA    W, 7:30-8:25pm    Jan 8 - Feb 12    Tischina    #125220-01    $48/$72
ZUMBA    W, 7:30-8:25pm    Feb 26 - Apr 2    Tischina    #125220-04    $48/$72

The fee for attending Jan 8 - Feb 12 is $48 for residents, $72 for non-residents. The fee for attending Feb 26 - Apr 2 is also $48 for residents, $72 for non-residents.

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How do I apply the 10% Active Adult Membership to the qualifying classes I just signed up and paid for? It is not obvious in the electronic shopping card function online.

Prices listed for discount eligible programs will display the full price online. Once the activity is added to your cart, any discounts will be applied and the price displayed will be the discounted one. We are researching a way to display the discount where it is broken out for better clarity.

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When does the next program guide get delivered and registration begin?

The program guide comes out based on the following schedule:

  • Spring - last weekend in February
  • Summer - first weekend in May
  • Fall - last weekend in July
  • Winter - first weekend in December

Registration begins that following Saturday for Residents (unless otherwise noted). Non-resident registration typically begins the 2nd Saturday following the beginning of the resident registration.

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Do you guys do waitlists for the Summer Gymnastics Classes?

We do allow a short waitlist for the Summer Sessions. Please call 708-725-2200 to be added to a Summer Session that is full.

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I am a resident and have family living with me for the Summer. Will they qualify for the resident rate?

Only Oak Park residents with their primary residence in Oak Park are eligible for the resident rate when registering for programs. Visiting family and friends would not be eligible for the resident rates unless proof of oak park residency or dependancy can be provided.

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Can I make changes to my child's emergency form after I have completed and submitted it online? Specifically, can I still upload documents? Change emergency contacts?

Unfortunately there is not a seamless way a parent can go in and edit an already completed emergency form that we require for camps/playschool/preschool/pre-k/clubhouse programs by themselves.

However, please email your request to info@pdop.org referencing your child and the particular program and you will be sent an individualized edit link where you can update the form and resubmit. Please Note: the email address within the request must match the email address within the participants household.

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Hello, my child has a September birthday. Does that mean I can only register her for 2yo activities? Or if the start date is after her birthday, can I register her for 3yo activities? Thank you.

Most programs have age requirements based on the first meeting date of the class. Therefore if the program is for a 3 year old, then the child must be 3 by the time the class meets for the first time.  In some instances and in larger programs such as gymnastics and Summer Camps, they may be a little different for consistency or based on school grade level to group kids together. You can click on the info icon after doing an online activity search within our registration website for specific information on a particular program.

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Mindbody Fitness Registration

How do I sign up for fitness classes using the MINDBODY software?

You will need a PDOP mindbody account to reserve your classes. Please go to our Mindbody site to get started. You can reserve up to 90 days in advance.

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Can I cancel my unlimited class monthly fitness membership?

Yes. We try to remain completely flexible with your fitness needs. You can cancel at any time and there are no cancelation fees however you must cancel at least 3 days prior to your anniversary day to avoid being charged the subsequent month.

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Will I be charged for not showing up to a fitness class I was scheduled for?

You will be charged a visit if you do not cancel a minimum of 24 hours in advance of your fitness class. Did you know that you can do this through your online mindbody account? Also, for smart phone users, you can download the “Mindbody Connect” App, have your classes synced to your mobile calendar, and setup reminders to avoid missing a class and missing the cancelation deadline.

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How do I update my credit card autopay for my monthly fitness membership?

You can update your billing information under the “Profile Tab” listed under “My Info” within your mindbody account.

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Can I pay for my monthly fitness membership with Cash or Check?

Currently, you must have a credit or debit card in order to sign up online for the monthly unlimited class membership. Payments of cash or check is allowed if registering in person.

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Can I share my 10 pack of fitness classes with a family member or friend?

Fitness services can only be assigned to one person and sharing is not currently allowed.

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Can I drop into a mindbody fitness class without reserving a spot?

You are welcome to drop-in to a mindbody fitness class but we encourage you to sign up before to avoid the possibility of being turned away at the door due to the class being full.

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I used only 3 classes on my 10 pack and no longer would like to take classes. Can I get a refund?

All purchases are non-transferable and non-refundable.

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Where will my fitness mindbody class be held?

Fitness classes take place at either the GRC, RCRC, Dole Center, and Stevenson Center. Please reference your receipt, schedule, or confirmation email.

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How long is a 10 pack good for? Do I have to use all 10 in a certain amount of time?

A 10 pack of classes has an expiration date of 6 months from the date of purchase. If you have not used up your classes by the end of the 6 month period, you would lose the unused class visits.

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How far in advance can a monthly unlimited membership holder reserve classes?

Monthly membership holders can reserve up to 90 days in advance of the current day.  Since payment for each subsequent month is done on your anniversary day, you will need to select "Register as Unpaid" in order for the reservation request to complete. Once payment goes through for the new month, those reservations for that month will automatically be linked to your membership. In the event your payment is not made or does not go through, your upcoming class reservations may be canceled.

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Room Rentals

I have reserved a Community Center. What time can I get into the facility to setup for our event?

Access to the community center begins at the time you designated as your start time when reserving the facility. Your cleanup time must also be within the end time designated. If you need additional time, please email reservations@pdop.org with the written request to check for availability. (additional time subject to rental rates, rules, and guidelines)

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What are the community center hours?

Community center hours fluctuate based on seasons, programs and use schedules. Call for details or check out our brochure.

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Is alcohol allowed at the community center?

Alcohol is not permitted in or on Park District property. If found violating this rule, the offender will be asked to leave the community center and park area.

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How much is it to rent a community center?

The hourly rate is based upon residency, the amount of people you are looking to accommodate, and the center in which you are interested in renting. For more info see community center rentals.

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Is there someone present at the community center to help the day of the rental?

A Facility Attendant will be available throughout the duration of the rental. They are scheduled for supervisory duties and to monitor the facility and make sure everything pre-arranged is provided. This includes setting up tables and chairs, opening & closing rental spaces, and answering general questions. If a more specific question arises, the Facility Attendant is able to contact the Parks and Facilities Coordinator.

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Is decorating allowed?

Renters may decorate but may not use tape, confetti, silly string, helium balloons or open flames (Sterno may be used to heat food). Any permitted decorations must be removed by the renter without adversely affecting the facility.

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What is the Park District policy on music for private rentals?

The Park District has established music and amplified music restrictions which we expect rental groups to abide by. These restrictions are: Amplified sound is limited to single unit devices (i.e., boom boxes, radios, IPOD players, etc.) and must be placed indoors and in designated areas only. Activity room doors must be kept closed while amplification is in process and must cease by 10:30 p.m. Decibel level of amplified music must be in conformance with Village of Oak Park noise standards for residential neighborhoods. Furthermore, the sound level must be limited to reach only the immediate audience within the facility. Loudness of music is at the discretion of our onsite staff; failure to comply with a request to lower volume may result in revocation of facility use, police intervention and withholding of your deposit. It is the responsibility of the renter listed on the rental contract to control the sound level at the rental event. DJs, bands, music or speaking that utilizes speakers or amplifiers is strictly prohibited.

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Is it possible to have a separate company cater food?

Yes. A certificate of insurance may be necessary. Details will be given to renters if insurance is required upon approval of application.

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How many tables and chairs are available?

The amount of tables and chairs that are setup is determined by the approximate headcount stated on the contract. We use standard 6' rectangular tables at our centers.

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Are recycling containers available?

No, but we encourage our renters to take recyclables home.

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How long does it take to receive a refund for the rental deposit?

It takes approximately four weeks after the date of the event. It takes less time if the deposit is received by a credit card.

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Are the parks available for rental?

The parks are separate from the community center. They can be permitted by applying for a Park Permit during the months of April thru October. Information regarding Park Permits is available here.

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Birthday Party Packages

Will a staff member be available to decorate the room before the party starts?

We will have the appropriate number of chairs and tables ready upon your arrival. Decorating the room to your specifications is your responsibility. You’ll have access to the party room 15 minutes prior to the start of your scheduled party and during the time the children are in the gymnastics/playground space.

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Can I bring my own decorations to decorate the party room?

You’re welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit silly string, confetti, or craft projects that involve pens, markers, paint, glue or glitter. Sticky tack must be used to hang decorations. There may be items and signs already in place; these items must remain in tack and displayed during use of the room. There is up to a $100 charge if damage occurs.

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Can we start in the party room?

No, we have found that a belly full of food is not good before activity.

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Once in the party room, can guests re-enter the activity area?

We're sorry, but once the time in the activity area is completed guests are not allowed to re-enter due to supervisor requirements and food restrictions. At the indoor playground, guests are allowed in this area to use the washrooms ONLY.

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Can I spend more than the designated time in the party room or activity area?

We're sorry but due to schedule restrictions and maintenance needs, we are not able to extend the time for any of the party rooms or activities.

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How early should I tell my guests to arrive?

If having your party at the indoor playground, guests should arrive at the start time of the party. Party attendants will be ready to provide waivers for those showing up.

If your party is at the gymnastics center, we suggest guests arrive 10 minutes prior to the start of the party. This will allow enough time for attendants to get waivers signed, collect waivers, and hand out name tags so the activities can start on time.

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Is each guest required to have signed/completed waiver?

Each participating child must have a waiver signed/completed by their parent or legal guardian. Waivers can be filled out prior to the party and brought with the child or completed when arriving at the party. There will be no exceptions given to children without a waiver signed by a parent or guardian. The waiver sheet will be provided by the attendant to guests arriving at the party prior to entering the activity area or party room. We will only collect the amount of waivers equal to the amount of participants paid for.

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Are adults allowed in the activity area with the party?

At Ridgeland Common, the host family (and additional chaperones as needed) is responsible for supervising the children while in the pool, ice arena and party room.

At the Stevenson Center Indoor Playground parties, adults are allowed in the playground area and are responsible for monitoring children. They are expected, just like the children, to remove their shoes when walking on the mats.

At the Gymnastics and Recreation Center, the party activities are organized and supervised by gymnastics staff. Therefore, adults are not allowed in the gymnastics area. Adults are welcome to watch from the lobby area or second floor balcony.

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Can I bring a homemade birthday cake/dessert?

Birthday cakes or desserts can be homemade for any of the Park District birthday parties. Please be mindful of potential allergies your guests may have. We do not supply any serving or eating utensils.

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